The vast majority of the items we offer are stocked here at ArchitectGiftsPlus. A few larger and special order items ship directly from the manufacturer. Orders received by Midnight Pacific Standard Time usually ship out on the next business day except for a few items where otherwise indicated. As soon as you place your order, you will receive an email order confirmation, followed by a second email when your order goes out with shipping details. Our Midwest location means fast delivery throughout the U.S.
FedEx GROUND shipping takes 1-4 business days within the 48 contiguous states depending on location. For example Illinois - 1 business day; New York - 2 business days; California - 4 business days, Florida - 3 business days.
Shipping: Ground shipping within the 48 continental states is by FedEx or USPS with delivery in 1-5 business days according to delivery location; Ground shipping to Hawaii and Alaska ($23.95-$28.95 based on item(s) weight/quantity) is by FedEx or USPS Priority Mail. (Heavier, larger or more valuable items are usually custom quoted). FedEx 2-Day Shipping with 2 business day delivery within the 48 continental states; FedEx Next Day Shipping with next Business Day delivery within the 48 continental states (Hawaii, Alaska and Puerto Rico are shipped by Priority Mail). Expedited shipping for heavier, larger or more valuable items is usually custom quoted. Freight shipping for custom or made to order items provides liftgate with curbside delivery only. If you have any questions, please email us at email@example.com or call 414.276.4750.
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Shipping to Canada is $39.95 USD by USPS Priority Mail for most individual items. (Heavier, multiple or more valuable items are usually custom quoted).
Priority International Mail is $47.95 USD for most individual items to all other countries with estimated delivery in seven to fourteen days. Heavier, multiple and more valuable items are usually CUSTOM QUOTED. Weight and Dimensions restrictions for larger and for multiple item orders may also apply. We will always notify you for your prior approval of any additional shipping charges or if there are country specific import restrictions before proceeding with the order. (Please note that International Mail final delivery is dependent on your local postal services. Once the item is in your country, you will also be responsible for any tariffs, customs and excise duties, or import fees that may apply).
Free Shipping Refund Policy (non-defective product only):
When you receive free shipping, ArchitectGiftsPlus is paying shipping costs on your behalf. Return of products voids the free shipping offer. Refunds will be less actual shipping fees incurred by ArchitectGiftsPlus.
Refund, Returns and Cancellation Policies:
Every piece we ship goes out with a Complete Satisfaction Guarantee. We ask that you please inspect your order upon delivery. Any damage MUST be reported by email within 5 business days of receipt. Please retain all original packaging materials until advised otherwise. Do not ship the item back to us. We will arrange for the carrier to collect it if necessary. Regrettably, we will not be able to process claims for damaged goods if this is not reported to us within the indicated time frame of 5 business days and/or if the original packaging materials have been discarded.
If for any reason you are not satisfied with your purchase, please return the unused merchandise in its original manufacturer packaging and shipping carton within 30 DAYS of receipt for a prompt and courteous exchange or refund. Holiday gifts purchased in November and December have an extended 60 DAY return period. Items must be received no later than 60 days from when the order was originally placed to receive a refund for the item. Otherwise a store credit will be issued.
When you receive free shipping, ArchitectGiftsPlus is paying shipping costs on your behalf. Return of products voids the free shipping offer. Refunds will be less actual shipping fees incurred by ArchitectGiftsPlus. A 20% restocking charge applies to all customized and special order items. Refunds do NOT include original or return shipping charges. Exchanges are of course shipped at no charge.
Because every gift you choose is a very personal purchase, we've tried to give as much information as possible in terms of description and dimensions. But if there's anything else you'd like to know, we do encourage you to get in touch with us. Either email or call us at 414.276.4750. We'd also like to hear from you about any other items you'd like to see here.
Special order items:
Returns of special order and custom items are subject to a 20% restocking fee. Refunds do NOT include original or return shipping charges. These items will be marked as such in their product description. Freight shipping for custom or made to order items provides liftgate with curbside delivery only. If you have any questions, please email us at firstname.lastname@example.org or call 414.276.4750.
Our contact information by standard mail: Maclin Studio, Inc. / ArchitectGiftsPlus, 219 N. Milwaukee Street, Milwaukee, WI 53202. By phone: 414.276.4750 (between 9:00 AM and 4:00 PM CST Monday-Friday).
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