UPS GROUND shipping takes 1-4 business days within the 48 contiguous states depending on location. For example Illinois - 1 business day; New York - 2 business days; California - 4 business days, Florida - 3 business days.
Ground shipping within the 48 contiguous states is by UPS, FedEx or USPS with delivery in 1-5 business days according to delivery location; Ground shipping to Hawaii and Alaska ($23.95-$28.95 based on item(s) weight/quantity) is by UPS, FedEx or USPS Mail (Heavier, larger or more valuable items are usually custom quoted). The Flat Rate and FREE shipping applies to orders shipped to a single address within the contiguous U.S.
3-Day Express Saver ($39.95) with 3 Business Day delivery within the 48 contiguous states; 2-Day Shipping ($49.95) with 2 Business Day delivery within the 48 contiguous states; Next Day Shipping ($69.95) with Next Business Day delivery within the 48 contiguous states (Hawaii, Alaska and Puerto Rico are shipped by Priority Mail). Expedited shipping for heavier, larger or more valuable items is usually custom quoted. Standard Freight shipping for custom or made to order items provides liftgate with Curbside Delivery only. If freight shipping with Inside Delivery is purchased, the freight carrier and ArchitectGiftsPlus will not be held liable for damages or injury to persons or property resulting from Inside Delivery services performed by the carrier.
If you have any questions, please email us at email@example.com or call 414.276.4750.
Shipping to Canada is $49.95 USD for most individual items. (Heavier, multiple or more valuable items are usually custom quoted).
Priority International Mail is $69.95 USD for most individual items to all other countries with estimated delivery in seven to fourteen days.
Heavier, multiple and more valuable items are usually CUSTOM QUOTED. Weight and Dimensions restrictions for larger and for multiple item orders may also apply. We will always notify you for your prior approval of any additional shipping charges or if there are country specific import restrictions before proceeding with the order. (Please note that International Mail final delivery is dependent on your local postal services. Once the item is in your country, you will also be responsible for any tariffs, customs and excise duties, or import fees that may apply).
Refund Policy (non-defective products)
Refunds do NOT include original or return shipping charges. Exchanges are of course shipped at no charge.
Refund Policy (Manufacturer Defect)
While a number of our products include a limited manufacturer warranty, Maclin Studio will refund, repair or replace at no charge any product or part of a product that proves defective under normal use and conditions within 90 DAYS of receipt of goods. In cases beyond 90 DAYS where a manufacturer's limited warranty is applicable and is extends beyond 90 DAYS, contact the manufacturer directly. This policy applies to manufacturer defects only and not items damaged in shipping, which must be reported within 5 business days of receipt.
Gift wrap is non-refundable.
Items Damaged in Shipping
We ask that you please inspect your order immediately upon delivery. Any damage in shipping MUST be reported by email within 5 business days of receipt. (This policy is waived during the November-December Holiday season for gift items). Please retain all original packaging materials and do not discard until advised otherwise. Regrettably, we will not be able to process claims for damaged goods if the original packaging materials have been discarded. Do not ship the item back to us. We will arrange for the carrier to collect it if necessary.
Please note: items that are returned beyond the standard 90 day return period may qualify for a store credit as long as the item is in a new and unused condition with full manufacturer packing and is still offered on the website.
Special order items:
Most made to order and custom items do not qualify for free shipping, flat rate shipping, expedited shipping or discount offers. Returns of special order and custom items are subject to a 25% restocking fee. Refunds do NOT include original or return shipping charges. These items will be marked as such in their product description. Freight shipping for custom or made to order items provides liftgate with curbside delivery only. If you have any questions, please email us at firstname.lastname@example.org or call 414.276.4750.
Because every gift you choose is a very personal purchase, we've tried to give as much information as possible in terms of description and dimensions. But if there's anything else you'd like to know, we do encourage you to get in touch with us. Either email or call us at 414.276.4750. We'd also like to hear from you about any other items you'd like to see here.
To calculate current exchange rates and convert the US dollar prices to your currency, simply use your Personal Currency Assistant.
Our contact information by standard mail: Maclin Studio, Inc. / ArchitectGiftsPlus, 219 N. Milwaukee Street, Milwaukee, WI 53202. By phone: 414.276.4750 (between 9:00 AM and 4:00 PM CST Monday-Friday).
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